Frequently asked questions.

How do I start services?

First, I want to make sure we are a good fit to work together and answer any questions you may have in-depth. You can schedule a free 15-minute phone call by clicking here or sending me an email at caitlyn@embracesupport.org and letting me know you want to book a consult! If you decide to move forward, I will send you intake paperwork and we will schedule our first appointment.

What can I expect at my first appointment?

Your first appointment will be booked for one hour. This is when we begin to build our relationship and I get to know you and your history. We will go through the intake paperwork and you can bring up any questions or concerns you have. Then we will begin to discuss your goals for therapy.

What kind of therapy do you offer?

Every therapist is different which is why I want to make sure that I am the right fit for you! I use a variety of therapy modalities including Acceptance and commitment therapy (ACT), Cognitive behavioral therapy (CBT), Brainspotting, Eye- movement desentization and reprocessing (EMDR), somatic psychology, and supportive psychotherapy. I have extensive training in treating anxiety, complex trauma, and sexual concerns. I am trained in sex therapy through the Sexual Health Alliance, in somatic EMDR training by The Embody lab, and in brainspotting by brainspotting Indy.

Will therapy be in-person?

I offer both in-person and online therapy. My in-person office is located in West Lafayette, Indiana - right outside of Purdue campus. For online therapy sessions, I use a HIPPA-compliant platform called doxy.me

Do you take insurance?

Yes! Insurance we Accept include: Aetna, Anthem Blue Cross Blue Shield, United, and Optum


For all other insurances, you may have out-of-network benefits, which means that insurance will reimburse you for a portion of our session cost. I have partnered with Thrizer to handle the out-of-network process automatically for you. With Thrizer, you will only have to pay your co-insurance for our sessions, instead of paying my full fee and waiting for reimbursements. This can save you on average 70% upfront on our sessions. During our intake process, I can help you verify if you have out-of-network benefits and how much your co-insurance would be.

Sessions are $135/hour, if you need longer sessions, lets talk about it!

*Coaching is not reimbursable through your insurance*

Under the No Surprises Act (H.R. 133 - effective January 1, 2022), health care providers need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. 

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.

  • The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill. 

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available. 

  • You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days of the date on the original bill. 

  • There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on the Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount. 

Your health care provider should give you a Good Faith Estimate within the following timeframes:

  • If the service is scheduled at least three business days before the appointment date, no later than one business day after the date of scheduling;

  • If the service is scheduled at least 10 business days before the appointment date, no later than three business days after the date of scheduling; or

  • If the uninsured or self-pay patient requests a good faith estimate (without scheduling the service), no later than three business days after the date of the request. A new good faith estimate must be provided, within the specified timeframes if the patient reschedules the requested item or service.

Note: A Good Faith Estimate is for your awareness only. It is not a contract for services.

To learn more about Good Faith Estimates, visit www.cms.gov/nosurprises